After our customers floors were finished, we picker up their clock from our warehouse and returned the clock to them. Once were got the Grandfather clock back to its original spot, we cleaned and serviced the Grandfather clocks movement, cleaned and polished the case and glass, leveled the case and made some fine adjustments to the Grandfather clock to get it running perfect again for them. Our company packs up, moves and stores a lot of Grandfather clocks for several companies around the Atlanta and North Metro areas including insurance companies due to flooding or fires in peoples homes. Typically, if you have a water leak in your home, the contractors will replace the homes wood flooring or carpet.  A moving company will pack and move all of your furniture, however most of them will not touch a Grandfather clock to move. That's were we come in.  Our company will come to your home and professionally pack your Grandfather clock up and store it in one of our climate controlled warehouses during the construction.  Once we have your Grandfather clock packed and secured, we can service it as well.   For more information on all of our services CLICK HERE or call our office at 678-462-7856 and Meredith will be happy to let you know how we can help.  

Today, We were at a Assisted living facility moving Grandfather clocks for our customers.  We moved 2 Grandfather clocks at the same time, so it took 2 trucks.

We always enjoy talking to our customers and truly enjoy the passion they have for their Grandfather clocks.  We have been servicing one of the customers Grandfather clock for over 15 years now.  It was going from their private residence to the assisted living facility so they can still enjoy the sound.

Our company can pack up your Grandfather clock to be moved by us or a moving company. We also provide local moves for your Grandfather clock or we can pack up your Grandfather clock and store it at one of our two whorehouses.

If you are needing additional information you can click here or just call our office at 678-462-7856 for additional information about all of our services.

Not the best day to pack up and move a Grandfather clock in Woodstock, Georgia, however rain or shine we get it done. Our customer had a hand made Grandfather clock that his father built many years ago. The wood used in making this grandfather clock was old shipping crates that large commercial plane engines were shipped in. Our customers father worked at what was just Hartsfield Airport, however it is now known as Hartsfield/Jackson Airport in Atlanta.  His father had made around 20 of these to sell and give away as gifts years ago. Our company packs up Grandfather Grandfather clocks and moves Grandfather clocks locally  in the Metro Atlanta areas.

Clock Repair Service can come to your location to professionally pack up your Grandfather clock using original packing materials specifically designed for packing up Grandfather clocks safely and securely.  Each Grandfather clock we pack will be treated as if it were our own. We will use original packing materials that most likely came with your Grandfather clock when it was originally shipped.  We use a Styrofoam box with 3 divided compartments specifically designed  for your Grandfather clocks weights.  We also will supply an original ridged cardboard box to hold your Grandfather clocks pendulum securely in place.  

Packing and securing the inside of a Grandfather clock is the most important process of moving a Grandfather clock. Securing the Grandfather clocks movement, along with the chime rods, are critical to any move.    Our repair shop repairs so many Grandfather clocks due to the improper packing of Grandfather clocks that have been packed  up by moving companies, individuals and so called Grandfather clock Packers.  Although watching a video on YouTube or reading an articular searched on Google may give you an idea on what needs to be done, we have never seen any that will tell you how to do it properly. 

Having your Grandfather clock damaged due to improper packed up or shipped,  could cost you more than having us come out and pack up your Grandfather clock professionally and securely.

For Detailed information on our service click here

Once your Grandfather clock has been professionally packed up, it is time to move it either into its new location or into storage. Clock Repair Service has 2 warehouses that are safe, secure and climate controlled.  One of the biggest mistakes people, including moving companies, make when storing a Grandfather clock for either long or short time storage, is they will wrap your Grandfather clock in moving blankets. Wrapping a Grandfather clock  in a moving blanket will not allow the Grandfather clocks wooden case to breath properly.   Grandfather clocks have a lot of moving gears and other parts that need to be lubricated properly on a regular basis. When a Grandfather clock is put into long term storage (longer than 3 months), the oil will start to drip out of the oiling ports on your Grandfather clocks movement.  Once your Grandfather clock is brought back to its new location and you set it up and start it up, you are most likely running your Grandfather clock's movement dry with no oil in it. Running a Grandfather clock without oil or dirty oil is no different than running your car/truck without oil in it.

When we store your Grandfather clock for you, we will leave your Grandfather clock uncovered in our climate warehouse  set up and running periodically.  We always service and clean your Grandfather clock prior to us putting into storage, short or long term. If your Grandfather clock has been stored with us, we will always re-oil the movement prior to us returning it.  We offer local delivery of Grandfather clocks, if needed as well.  Our local delivery service will include (if needed)  our company delivering your Grandfather clock  with 2 Certified Grandfather clock technicians. Once they have delivered your Grandfather clock back to you, they will set the Grandfather clock up in the location of choice, level the clock, clean and service the movement, as well as clean the case and polish the glass. After that service is complete, they will go over any questions you may have and re-instruct you on how to operate your Grandfather clock, if needed. 

Clock Repair Service understands how important your Grandfather clock is to you and your family. We are here to help you keep your families heirloom up and running at its peek performance.  We will be happy to answer any questions you may have when it comes time to service, repair, pack, move or store your Grandfather clock, so please feel free to contact us at 678-462-7856 or you can use the contact form below, or simply contact our  office by email by clicking on the email icon.  

Went out to day to for a repair to a Ridgeway Grandfather clock. The customer was needing the grandfather clock serviced and also "one of the weights had fallen off".

In this case the left weight had come apart and fell in pieces down to the bottom of the clock. Fortunately for the customer, the weight was in the lowest position so it did not have far to fall, limiting the damage to the weight shells or caps, or to the bottom of the Grandfather clock. 
Part of servicing a grandfather clock includes tightening the hooks and the bottom nut to each weight of the Grandfather clock. When we service a Grandfather clock, we notice that allot of our customers Grandfather clock weight hooks are so loose, we are surprised that they are still hanging on. 

I wanted to show what we did  to service this Ridgeway Grandfather clock as well as how we repaired the weight that had come apart. 

I always repeat myself on allot of these blogs because when we service a Grandfather clock, we always will remove the movement to clean and service the grandfather clock's movement. Sometimes, removing a movement from a grandfather clock case is the biggest challenge of the job. 

We always start by setting the clock 's hands to 12 o"o'clock. There is a reason behind this step and I will link it to our blog on why we do this. After setting the hands to 12, we will remove the hands as well as the second hand. 

Now that the hands are removed we can start to remove the movement form the Grandfather clock. 
Not all movement come out the same. Some are held in by bolts and some by screws and others by other means, This clocks movement will come out by removing 4 screws on the seat board. 
Once the 4 screws are removed, we were able to slide the seat board back slightly so that we can remove the front trim piece. 
On this model, there was a piece of wood up high on the backside of the topside of the face. This piece of wood is to support the top side of the movement and to keep the topside of the movement tight against the front trim piece. 

We simply just mover the support to the side. After this step, we removed the 4 screws from the seat board then we were able to slide the movement back away from the front trim piece. 

After digging around in the bottom of the Grandfather clock case, we were able to retrieve all the parts that make up a Grandfather clocks weight. Keep in mind there are several sizes of Grandfather clocks weights and each manufacturer will make theirs slightly different. 
This weight had a few spacer pieces made of cardboard. This cardboard is only for filling dead space. Some manufacturers leave these spacers out and that's fine, they serve no other purpose. 
There will be an additional blog on how to re assemble the weight. 

Once we reassembled the weight, we were able to clean and re-oil the Grandfather clock. The Grandfather clock's movement was re-installed and adjusted. We re-leveled the grandfather clocks case and polished the case as well. After testing the Grandfather clock electronically, we ran the clock for 1/2 hour. The Grandfather clock checked out correctly and was running fine. 

Leveling and stabilizing a grandfather clock is very important to ensure the grandfather clock will have the greatest chance of operating properly. We service over 1,000 Grandfather clocks in homes per year, and we are always surprised how many Grandfather clocks are not level and home many are not stable. 

Modern day Grandfather clocks (1980 to present) typically will come with a movement that is self adjusting, as long as the Grandfather clock is level. You must make sure the Grandfather clock is level both side to side as well as front to back. If you do not level the clock from front to back, your weights may rub on the pendulum and stop the clock. Or the pendulum might rub on a part inside the clock that you can not see. 

The picture below was taken of a modern day Grandfather clocks base. If you look close to where the floor and the base are, you will see adjustable feet in the corners of the base. Most modern day Grandfather clocks have 4 adjustable feet on the base of the grandfather clock.  These adjustable feet are what you will adjust in order to level your Grandfather clock. 

Many times when we are out repairing Grandfather clocks, we run into the adjustable feet either stuck tight in the lowest position, making it impossible to turn and adjust. 

The other day we had a call for a Sligh Grandfather clock was chiming erratically. The customer said the chiming would be fine on the quarter hour sometimes then other times it would stop, then start up again and sometime it would be silence  for days.  

We went out to the call and the Sligh Grandfather clock was only about 10 years old, however it had some major surgery performed on it by a competitor of ours out here in the Atlanta Metro area.  The competitor had replace a few bushings in the clock movement. The customer indicated that the strange chiming had started immediately after the other company had repaired the clock.  At first I did not see any problems, so I removed the movement to clean and service it. After all was cleaned and re-oiled, I re-installed the movement and the clocks chiming side was  chiming erratically again. 

After carefully looking at everything, I finally saw the problem.  The clock's movement was on the seat board, however the seat board was backwards and the chiming side cable was rubbing the edge of the seat board, causing friction and stopping the weight from pulling the cable down properly. 

Luckily, it was an easy fix. I simply removed the movement again, turned the seat board around to its correct position and all is working fine.  

I have included some pictures to help you see what I saw. Sometimes, its the simple things that we overlook, that gets us in trouble when troubleshooting a problem with Grandfather clocks. 

In the above picture you can see that the chiming cable is rubbing on the seat board

In the picture above, you can see the cable now is in the center of the seat boards slot and can clearly pass through and not rub on the side of the seat board.

Again, sometimes its the simple little things we overlook on the troubleshooting of Grandfather clock repairs.  The clock repair service that had replaced the bushings, had re-installed the seat board on backwards and this is where all the customers new problems started. 

The following posting will help our customers replace a movement in one of many Colonial Grandfather clocks. Colonial Clock Company made several different models and types of Grandfather clocks.  Different models used different movements. The movements attached to the clocks case in a few different ways.  The following is an instructional blog to help you replace your movement on a colonial Grandfather clock that its movement attaches directly to the Grandfather clocks face. The Grandfather clocks face is mounted to the front upper case using a special mounting bracket that is noted in the pictures. The movement is attached to the clocks face using 4 face post, located on the Grandfather clocks face. The face post are locked into place using a locking tab. The 4 locking tabs are all that holds this style movement and once the 4 locking tabs are moved to unlock the face post, the movement will drop down through the bottom of the Grandfather clocks case. 

In the picture above, you will see the locking tabs on the Grandfather clocks movement. There are a total of 4 locking tabs. 2 on each side, 1 on the top side of the movement and 1 on the bottom side of the movement. The top 2 will slide down toward you and the 2 on the bottom will slide up away from you.

PLEASE READ THROUGH THIS PART BEFORE SLIDING THE LOCKING TABS. ​

​ When you slide the locking tabs, the movement will start to come out. If you are not careful in this process, you might drop the movement and damage the clock.
 The door to the Grandfather clock is always in the way,  no matter what we do on these repairs, so with that said, you will slide the locking tabs on the "HINGED " side of the door first.  Once the 2 locking tabs are loose on the hinged side of the door, you will un-lock the other 2 locking tabs on the other side of the Grandfather clock.  Rest one of your hands under the center of the clock movement by reaching in through the open door. When you unlatch the 2 remaining locking tabs, the clock movement will want do drop down quickly. You could damage the clock as well as the chime rods, so make sure your free hand is able to hold the movement as you un lock the locking tabs. Once you have un latched the last locking tab, the movement will be free from the face. Carefully move the movement back towards the backside of the case and lower the movement in your hand. Carefully watch to make sure you do not get any part of the movement hung up in the chime rods. Once the movement has cleared the chime rods you can safely remove the movement out through the front door of the Grandfather clock. 

The movement is now removed and ready for repairs, cleaning or replacing. 
When you are ready to re-install the movement you will simply revers the prior steps when re-installing the movement. There are a few tricks for re-installing the movement. One is when you re-install the movement and you are lining the locking tab holes up with the face posts, the moon gear will not line up properly. If you feel resistance from the center of the face where the moon, you can re-install the minute hand and rotate the hand clockwise. This will allow the moon gear to line up properly with the other gears on the face. Sometimes you will hear a loud "pop" and that will indicate the moon gear is lined up correctly. The moon gear is not really visible when you are re-installing the movement, so you might have to go by feel on this one. The only other problem is the chime selector switch might not line up with the slot on the right hand side of the face (near the #3). The picture below will show you how this switch gets out of alignment when re-installing the moment. 

The above picture shows how the selector switch did not line up with the slot. 

The above picture indicates the selector switch in its proper position

The above picture shows the selector switch from the back side of the face, not lining up properly with the slot in the face. You can gently slide the selector switch into the grove, don't force this selector switch, it is flexible and will move into its slot. 

The above picture shows the selector switch in its proper slot. 

We service over 700 Grandfather clocks per year in the Atlanta Metro area.  Our company gets many calls and emails from people all over the country, that asks us for help on some of the repairs to their Grandfather clocks. We will put together several short instructional blogs to help everyone that can't find a clock repair person in their area, or would just like to do their own repairs. 

When someone purchases a new movement from us, there are a few things that will need to be performed, prior to re-installing the new movement. One of the tasks to be performed will be to re-install the old Grandfather clocks face to the new Grandfather clock movement. I have posted a few pictures to help you understand how this is done. The first picture is of the face, upside down. You will notice the 4 posts on the backside of the face.
​These post will line up with 4 matching holes in the movement pictured second. 

There are several ways to get the face to fit on the movement, However I will discuss the way I was tough and the way that is easiest for me. Feel free to try other methods that might work best for you. 

First and most important.  Before you touch the face of your movement, you will need to put on a pair of either latex or cotton gloves. You do not want to touch the face with your bare hands. If you already have, wipe the Grandfather clocks face with some Windex or some type of glass cleaner. Please use it sparingly and do not wipe hard, you could remove the lettering on the face. Once its clean and  you have your gloves on,  place the movement face up toward you.  Look around the face post holes. On the inside of the front side of the movement, you will see silver locking levers at each hole.  The picture below will show you what you are looking for.  There are 4 of these locking tabs, 1 for each hole. Before you try to line the face up to the movement, study these locking tabs, notice that when you move  them one way, they will cover up the face post holes on the movement. Move them so that the holes are not being blocked. 

Once the locking tabs are clear from the face post holes, you are ready to install the face onto the movement.  Place the face upside down in one hand. Bring the movement over to the face , lining up the hand shaft with the center hole on the face,
lower the movement down to meet the face.  The face post will move a little and sometimes will not line up perfectly with the face post holes in the movement, You will have to move the face posts to meet the face post holes. One challenge to installing the face is the moon gear will sometimes not line up with the face gear, so you will have to move the moon gear around as well to help the face posts to drop down into the face post holes. Once the face posts are seated into the face post holes, you will need to move the locking tabs over so the locking tabs will lock into place and hold the face onto the movement. 
Once the locking tabs are in place, your Grandfather clocks face is installed onto your Grandfather clock movement.  You will be able to install the Grandfather clocks hands onto the movement now and re-install the movement into your Grandfather Clocks case. 

We will post additional information as questions come in to our shop that we think will help with repairing your Grandfather clock yourself. Please feel free to ask us questions and we will try to post instructions to help.