Do you make House calls on Grandfather Clocks

We often get phone calls asking if we do house calls for grandfather clocks. The callers often sound reluctant to ask -- like they fully expect the answer to be "no".  We can understand this. In many fields, house calls are a thing of the past.

Customers are pleasantly surprised when we tell then them that not only will we do house calls on Grandfather clocks, but it's required for grandfather clocks. So, why is this? Let's take a look at the process for having a grandfather clock repaired.

Step 1: We speak with you about your clock:
First, we speak with you on the phone, via email, or in person. Here is our contact information. We try to learn what we can about the clock. Here are the kinds of things We would  like to know about your grandfather clock. Not everyone knows the answer, so don't worry, the information just helps our technician prior to coming out to your home:

• What brand is your Grandfather Clock?
• How old is the Grandfather Clock?
• Is it driven by falling weights? How many?
• Does it play a song (chime)? How many?
• If it plays a chime, does it play it on wire rods or long pipes hanging in the clock?
• What is the grandfather clock doing or not doing?
• Has your grandfather clock been serviced before?

Step 2: First house call to clean the Grandfather clock

We will send out a technician to your home or office to service your Grandfather clock. Typically a good cleaning and re-oiling of a grandfather clock movement will take care of many problems, such as slow or no chiming or the grandfather clock simply won't stay running anymore.

Our technician will set up a small shop right next to your grandfather clock. They will cover your floor with a large soft tarp, set up a table and chair and they will have many tools to perform the work required. They will remove the grandfather clock's movement, clean and re-oil the movement and make any adjustments.

Once a good cleaning and re-oiling is performed, the technician will be able to asses the condition of the Grandfather clocks movement.

Sometimes your grandfather clock may require additional work that would be best if the technician brought the grandfather clocks' movement back to our shop. If your Grandfather clock needs additional work that cannot be performed in your home or office, the technician will discuss the problem with you to let you know exactly what is wrong with the Grandfather clock and what it will take to fix it, and most importantly the exact cost of the repairs to your grandfather clock.

So if you are ready for your Grandfather clock to start working again, or to keep your Grandfather clock running at its peak performance, give us a call or contact us to set up a time for us to come to your home to service your Grandfather clock.

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